Importance of Accountability
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Importance of Accountability
Accountability refers to an ethical concept, which put demands on responsibility, being able to answer, being reliable and being blameless (Deborah, 1999). It is associated with the ability to make the right decision. This is a very important aspect in any profession since it determines ones performance expertise, effectiveness and efficiency in terms of production. Accountability is a key and vital area in as far as dealing with the health of the human beings is concerned.
Accountability is a very important aspect as far as the ethics of health industry is concerned (Rob, 2002). This is because health industry deals with the health or life of people. Many are the times the life of people falls in the hands of a health care practitioner. Therefore, delivering of excellent health care services is their key objective. In actual sense, this is the biggest industry in the whole world because it entails many activities as far as health is concerned ranging from the manufacture of drugs to the actual treatment of the patients. It is associated with the ability of any personnel to be answerable to their actions, to have the obligation to make a report and to take responsibility. Ethically, accountability will also entail the creation of a favorable environment to the fellow workers, the community at large and the clients so that the organization can be able to achieve sustainable development. Accountability is also very important in this industry because it deals with an environment where people work with others. Health care practitioners are therefore required to be very accountable as they go about their work. Some ethical issues like confidentiality are very vital (Rob, 2002). It should be noted that the manner in which any employee handle finances shows his or her accountability. Any organization in the level of management has an accountant or accounting department that controls the finances of the organization. Health industry is not an exception. The financial position of the health institute can largely be dependant with the person handling finances. The more responsible he or she is, the better the financial management.
Employee’s accountability in health industry can be measured in a number of ways. The most important way, is the employee’s level of training. Training is a very important aspect of any profession. In fact, not anyone can be trusted with the health of human beings. Therefore, (Virginia, 2004) argued that a better-trained employee is believed to be more accountable. In addition, the issue of the institution under which the employee went through the training is highly associated with his or her accountability. In addition, the capacity of the employee to make very delicate decisions on the process of performing the job shows how accountable they can be. The results after the employee works or their workout determines his or her level of accountability as far as the health industry is concerned. In addition, accountability can be measured by the ability of an employee to be trusted by the teammates. Teamwork is very important in health industry and it goes hand in hand with the issue of being trustworthy. A team member who is accountable should also never be prone to making unnecessary assumptions. The issue of transparency and regular reporting is also a measure of accountability in any field.
According to (Deborah 1999), a check and balance in any organization is a very important process in that it helps in the process of promoting accountability. This is because it entails the process of separating responsibilities or delegating duties. Once any employee has been delegated a duty, it is their responsibility to perform it and do it in an excellent manner. This ensures that some of the employees are not overloaded with tasks or someone does not cease an opportunity of using their power or mandate for the purposes of self-interests.
Accountability impacts an organization is working culture in a number of ways. Firstly, increased accountability increases an organizational productivity. When the employees are accountable, it means they are able not to only accomplish their work effectively but also efficiently. Secondly, accountability results to trustworthy attitude. Once the employees are very accountable in their jobs, the clients gains trust with the organization hence creating a good client or customer relationship.
Further, (Chaikind, 2002) explains that it is important for every organization to create and maintain a positive working culture to avoid a working culture of blame. This can be achieved through training of the employees on their responsibilities to ensure good output. Employees must be delegated duties. Each person must know what they are employed to do, which enables them to be accountable for their actions. In addition, employees need to know and carefully, apply their professional ethics when going about their duties. Finally yet importantly, employees need to be very well versed with the issue of public relation. This will enable them to deal with other people well. In addition, the management must be in a position to evaluate the workers output frequently or rather put supervision in place.
Chaikind H. (2004). Health insurance policy. Oxford: Oxford University Press.
Deborah G. (1999). Accountability. Madison. WI: University of Wisconsin Press.
Rob L. (2002). Accountability. Oxford: Oxford University Press.
Virginia A. (2004). Accountability. Chicago: University of Chicago Press.